When it is about healthcare facility, Priority is always Quality & Services. That’s why Soma gives invaluable Technical Support to every customer. Beyond essential recalibration and support, we provide service contracts to ensure that your investment value extends beyond your expectations. Our service options are customizable to suit the demands of your operation. Our products & services ensure you Peace of Mind..
Whether you need clinical support during a procedure or technical help after hours, you'll always be able to speak with a trained professional.
If your system requires service, our factory trained technician repairs and perform all test according to original equipment manufacturer.
Repair Service is provided either on site or at our repair facility during normal business hours.
- Service Contracts Cover
- Annual Preventative Maintenance (PM)
- Full biomed report with every service, repair or PM.
- Full coverage on all parts and labor for repairs / maintenance
- Loaner unit for each unit sent in for service, repair or PM.
- Telephone support.
- Complimentary cleaning of each unit upon return.
- Free return shipping on all service, repairs or PMs.
- Perform inspection to insure integrity of unit
- Perform diagnostic checks of device's internal CPU
- Perform operational checks of all system functions per OEM specifications
- Full biomed report
- Telephone support
- Complimentary cleaning of each unit upon return
- Free return shipping
If you are planning to set up a new hospital or procurement, we have the best consultancy team who can help you to choose the best.
Under Education Program we provide guidance and hands on experience to the prospective students for academic and industrial Projects.
Under Training Program we gave on site guidance of various medical equipments for college students also.
Our Customer Service Team is dedicated to providing an excellent standard of service for all of our customers.
We are always here to help you with any question regarding orders, product availability or price.
We are available from 10:00 am to 5:00 pm-Monday to Saturday.